1. Introduction

Our Privacy Policy was last updated on 12/10/2025. We use your personal data to provide and improve our service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Business refers to the legal entity that collects consumers' personal information and determines the purposes and means of processing such information.
• Company (referred to as either "the Company", "We", "Us", or "Our") refers to Pakhlay (SMC-Private) Limited.
• Cookies are small files placed on your device containing details of your browsing history on that website.
• Country refers to Pakistan.
• Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the website pakhlay.com.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

3. Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, City, Province, ZIP/Postal code
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include details such as your device’s IP address, browser type, browser version, pages visited, time and date of visit, and other diagnostic data.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service.
• To manage your account and provide customer support.
• To contact you by email, phone calls, SMS, or other forms of communication.
• To provide you with special offers, discounts, and updates.
• To manage orders, payments, and deliveries.
• To improve our website and services through analytics and user feedback.

5. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.

6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices. It may be transferred and maintained on computers located outside your province or country. By submitting your information, you consent to that transfer.

7. Disclosure of Your Personal Data

We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

8. Security of Your Personal Data

We take all reasonable steps to protect your Personal Data, but remember that no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13 years old. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Links to Other Websites

Our Service may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for their content or practices.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. You are advised to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:
📞 0319-9549958
✉ Pakhlay@yahoo.com