Find answers to common questions and get assistance with your orders, payments, and services.
How do I place an order?
You can browse our menu, select your favorite items, and confirm your order at checkout.
Can I cancel my order?
Yes, orders can be canceled within 10 minutes of placing them by contacting our support team.
Do you offer bulk or office orders?
Yes! We provide daily deliveries for individuals and monthly packages for offices.
What payment methods are available?
We accept Cash on Delivery, Easypaisa, JazzCash, and Bank Transfers.
How do I pay with Easypaisa or JazzCash?
Simply select the method, and a pop-up will display our payment number for quick transfer.
Do you provide invoices for office orders?
Yes, we generate invoices for monthly office payments.
What areas do you deliver to?
Currently, we provide delivery across Islamabad, Pakistan.
How long does delivery take?
Usually within 45–60 minutes depending on your location and order size.
Is there a delivery fee?
Free delivery on orders above Rs. 1000. A small fee may apply otherwise.
How can I contact customer service?
You can reach us via WhatsApp at 0319-9549958 or email at Pakhlay@yahoo.com.
Do you have a return/refund policy?
Yes. If you are not satisfied with your order, please contact us within 24 hours for assistance.
Do you have customer reviews?
Yes! Check our Reviews Page to see what others say about us.